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Zieten
29th July 2003, 08:31 PM
Why i must update online?

Sometimes i can't go online!

Example:

I by a new Computer and will install TLC, but i havend an I-Net!

How shall i become the new Features, like Canvassize or others?

Exuse my bad english!

laughingbird
29th July 2003, 11:46 PM
Originally posted by Zieten
Why i must update online?

Sometimes i can't go online!

Example:

I by a new Computer and will install TLC, but i havend an I-Net!

How shall i become the new Features, like Canvassize or others?

Exuse my bad english!

Good point Zieten.
Funny - nobody has ever mentioned this problem before. I'm not sure I know what to tell you!

Let me check in on this.

- Marc

Zieten
15th August 2003, 12:28 AM
Ok i tryed again!

I install TLC, ok?

I will use the new Feature " Canvas Size" or "undo", i can only Update online, ok?

I want dowload the Updates, without TLC! As normal Filesl As my Choice to install the Files, when i like that!

Understand you?

In German i havent Probs to tell you what i want, but my English is not good!

Lats
15th August 2003, 05:51 AM
I understand your problem Zieten, I took my copy to work (v3.0) but was unable to update it to the current level because of the firewall. :(

laughingbird
15th August 2003, 12:20 PM
The only other option would be to reDownload the software everytime we update it (20Mb)!

You'd need an internet connection for this as well!

If you have any other suggestions, we're totally open! I'd love to hear some creative ideas on how to get those of you who've not got an internet connection the updated apps.

- Marc

Eddy Killops
15th August 2003, 09:15 PM
Another software program that I purchased the guy offers quarterly updates via CD.

There is a charge for this ... something like $25 / year or $10/Cd to cover S & H and material cost.

Might be an option you could consider?

EG

karirose
8th September 2003, 10:09 AM
I too cannot update my software because of my company firewall. I find it quite frustrating. I don't want to pay a monthly fee for something everyone else can get for free. Marc, you're a super smart kindof guy, can't you just make the update files available for download and then we can unzip them to install? It could be a secure area where you show proof of software ownership maybe......:17:

laughingbird
8th September 2003, 11:33 AM
Hi Karirose.

Yes, I'm going to be posting some new installers that will contain the new 'v9.0.1' files. I'll have them up soon.

We really didn't expect so many people that need this 'non-online' update feature. We'll take care of it!

- Marc

karirose
9th September 2003, 09:21 AM
This is why I give you my money! Once again you come through. Thanks for being flexible. Your level of support and empathy for your customers is unsurpassed! :35: